IT SUPPORT & CONSULTING
For more information or a quote on IT
Consulting for your business, please call
Chad Hiltgen at 877.876.1228.
Questions
Are you
in need of
monthly
maintenance
on your
network?
Don’t
have an IT
specialist on
staff?
Do you need
assistance with
an upcoming IT
project too
large for your
sta ?
Are IT hassles
eating into
your valuable
time?
Includes, but is not limited to, on-site maintenance or troubleshooting of your equipment or network. Services performed by Tier
Two technicians may include working on PCs, networks, and servers. Projects outside of contracted maintenance hours will be
detailed and agreed upon through a “Statement of Work”. Contract the number of hours per month your business needs and be
assured a BVTC technician will be on-site to take care of your IT needs.
Tier 2
Contracted Technical/IT Services
BlueValleyTele-Communications
•
1559 Pony Express Hwy
•
Home, KS 66438
•
877.876.1228
•
•
Mon-Fri, 8 am - 4:30 pm
OTHER TECHNICAL
SERVICE OFFERINGS
Tier 1 Technical Services
Includes, but is not limited to, equipment repair/maintenance performed at BVTC or remotely
via the Bomgar application, VPN, or other remote access method. Services performed by Tier
One technicians may include PC Repair and network troubleshooting.
Tier 3 Technical Services
Includes, but is not limited to, advanced solutions management and engineering of your
businesses network. Projects performed by a Tier Three technician will be detailed and agreed
upon through a “Statement of Work”.
All service time is billed in 15 minute increments, with a half-hour minimum charge
