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ments for several generations of local weddings, starting with the contemporaries
of Palmer’s grandparents in the 1940s and 1950s, followed by the children of those
customers in the 1970s, the grandchildren in the 1990s and 2000s, and now the great-
grandchildren in the present.
City Florist’s commitment to its customers also extends to the wider Wilkesboro com-
munity. Palmer’s father used to provide Sunday flowers to all the churches in town for
just the cost of the gas it took him to deliver them. The florist currently provides flowers
to schools and churches for fundraisers and raffles, gives veterans 10 percent off for
cash purchases, and will donate a casket spray to anyone who doesn’t have the money
to pay for it.
Expanding the Customer Base
While City Florist is strongly rooted in its local community, it now offers online and
phone ordering, which dramatically expands its potential customer base. This is made
possible by the unlimited phone lines and high speed internet provided since 2013 by
Wilkes Communications. “Having reliable phone and internet service they can count
on allows City Florist and Gifts to receive orders from all over the United States,” notes
Sherrie Joines, Account Executive at Wilkes Communications.
Palmer says, “We’ve developed a web presence and hope to expand into social media.”
Both of these efforts are made easier by Wilkes Communications’ solid internet service.
Wilkes Communications and City Florist have a great working relationship. Joines observes,
“The owners and employees of City Florist are a wonderful group of people to work with.
They always remain positive about Wilkes Communications and our employees.”
City Florist Customer Specialist Pat Holbrook adds, “Phone service is one of our most
valuable assets. With Wilkes Communications we get impeccable quality, terrific savings,
and the ability to do business with a local company. We always know they will take
care of us.”
UNLIMITED PHONE LINE IS LIFELINE FOR SOME BUSINESSES
Wilkes Communications’ Unlimited Phone Line service offers multiple features to help companies effectively
and flexibly manage communications with customers, vendors, and coworkers. Companies can choose which
features they use based on how they work. Features include caller ID, to identify where calls are coming in
from; voice mail, to prevent missing business after hours; and a rotary on each line that rolls calls to a different
number if the main one is busy when called.
In addition, the Unlimited Phone Line service includes unlimited long distance so professionals can make as many
calls to as many locations as they need to without worrying about additional charges. Customers also get Wilkes
Communications’ excellent customer service and access to a range of affordable solutions for businesses of
any size.
For more information or a quote, call our Business Development Team at 336-973-3103.
WithWilkes Communications
we get impeccable quality,
terrific savings, and the
ability to do business with
a local company. We always
know they will take care
of us.”
—
PAT HOLBROOK
, CUSTOMER SPECIALIST,
CITY FLORIST AND GIFTS