12 WebsiteCompass What to Do If Your Facebook Account Is Hacked Despite your best efforts, you may become the victim of a Facebook scam. Follow the steps here to recover your account. Note: Instructions may differ depending on your operating systemand device. Social Media Basics TUTORIAL How to Recover a Hacked Facebook Account You Can Access You know you’ve been hacked but can still access your account. Here are the steps to take next. 1. Change your password. Log into your account and go to Account > Settings & privacy > Settings > Security and login. In the Login section, next to Change password, click Edit and follow the instructions. 2. Check logins. To learn which devices you’re logged in on, go to Account > Settings & privacy > Settings > Security and login. Under Where you’re logged in, look for any logins you don’t recognize. To the right of the description, click the three stacked dots, select Not you?, and follow the prompts. 3. Alert Facebook. Let Facebook know you’ve been hacked. Go to Account > Help & support > Help Center > Policies and Reporting > Hacked and Fake Accounts. Under Hacked Accounts, click Recover Your Account and follow the prompts. 4. Report the crime. The FBI recommends filing a complaint with the Internet Crime Complaint Center at ic3.gov. TUTORIAL How to Recover a Hacked Facebook Account You Can’t Access If you’re in the unfortunate situation of being locked out of your account, take the following steps. 1. Go to facebook.com/hacked. You will be prompted for the phone number you used to open the account and Facebook will help you regain access. 2. Use the following strategies to prevent future attacks. • Use a secure password. It should be unique and have at least 15 characters, including lower- and upper-case letters, numbers, and symbols. • Set up two-factor authentication. To do it, go to Account > Settings & privacy > Settings > Security and login. Under Two-factor authentication, next to Use two-factor authentication, click Edit and follow the instructions from there. • Disable connected apps. Go to Account > Settings & privacy > Settings > Security and login > Apps and Websites. Click Remove next to each listed app. • Get suspicious login alerts. To activate this feature, go to Account > Settings & privacy > Settings > Security and login. Under Setting up extra security, click Edit and change your settings to get notifications. • Limit what you share. Don’t share optional information, such as the town you were born in, your birthdate, or your parents’ names. QUICK TIP: Facebook offers a security checkup to help you keep your account secure.