PANORA FIBER • PANORAFIBER.COM • 641 . 755 . 2424 IN PANORA • 641 . 332 . 2000 IN GUTHRIE CENTER Welcome to Two, Congrats to One Panora Fiber is pleased to welcome two new employees to our team: Colby Grove studied welding at DMACC and was previously a technician/ mechanic at Vetter Equipment. As Combination Technician, his job includes plowing or boring fiber underground and running fiber to customers’ houses. Raised in Guthrie Center, Colby lives on a farm with his girlfriend Mryia. They have two children with another on the way. Jared Hiner was a registered contractor doing fiber installs and a dual function technician at South Slope Cooperative Communications before joining Panora Fiber. His responsibilities as Combination Technician range from locating and splicing fiber-optic cable to general troubleshooting and installations. He and his wife Sam live in the Des Moines area. We also want to congratulate Pam Klinkefus, Customer Service Specialist, on her 30 years with Panora Fiber. She was hired for a job opening at Panora Telco, and has always liked the variety — no day is ever the same. Pam and her husband Steve live south of Panora on the farm that’s been in his family since 1869. We know how much residents in Dallas and Madison counties are looking forward to the incredible speed and reliability of fiber internet. That’s why Panora Fiber is doing everything we can to keep our fiber builds progressing in these areas. Here’s what you need to know: • URGENT! If you live in our fiber build areas, submit the Permission to Bury form at panorafiber.com/fiber-build by August 29 to get the fiber survey for your property on the schedule. That way, we know you’re interested, and the contractors won’t pass you by. • Construction crews are hard at work. KLK Construction is the contractor for our Dallas County build, and Central Cable is the contractor for our Madison County build. • All the rain we’ve had this season has slowed us down somewhat. It’s great for our yards, but not great for burying fiber cables. • Panora Fiber team members are keeping busy doing fiber surveys and going to doorto-door to visit with potential new customers about our company and fiber internet. While visiting with people in Dallas and Madison counties, a couple of questions kept coming up. We’d like to address them here: What does the “free installation” include? Are there any hidden fees? Our free standard installation includes bringing the fiber-optic line to your home and setting up the necessary equipment for your internet service to work. We believe in transparent pricing, so there are no hidden installation fees. We’ll clearly outline any potential charges for non-standard installations upfront. What are the benefits of no contracts and no data caps? Because Panora Fiber has no contracts, you have the flexibility to choose our service without being locked into a long-term agreement. You can change your service or cancel at any time without penalty. And unlike some internet service providers, we have no data caps. You can use the internet as much as you need without worrying about exceeding a data limit and incurring extra charges or having your speeds throttled. For more details about our fiber builds, visit panorafiber.com/fiberbuild. You’re also welcome to call us at 641.755.2424 in Panora. Fiber Build Activities Continue in Dallas and Madison Counties
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