Optimizing Your Internet Speed

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TEST THE SPEED OF YOUR
INTERNET CONNECTION
We recommend you use the Green Mountain Access
speedtest site at to test the
speed of your connection. This is important information
to have in order to determine if Internet changes need
to be made.
Follow these steps:
• Limit the number of applications and devices using your Internet connection at the time
you do the Green Mountain Access speedtest.
• Test your wired (as opposed to Wi-Fi) Internet performance first. To do this, connect an
Ethernet cable from the back of your router to your laptop or computer.
CHOOSE THE RIGHT INTERNET PLAN
Internet usage has changed significantly in the recent years. Depending on your online activities
and the number of devices you have connected, it may be time to upgrade your speed.
Start by asking yourself the following questions:
• How many Internet-connected devices do you have? In addition to desktop
computers and laptops, be sure to count smartphones, tablets, ebook readers, gaming
systems, cameras, smart TVs, and smart home equipment such as thermostats,
surveillance systems, etc. Because your Wi-Fi signal is shared by all devices on your
network, the more devices you have connected, the slower your performance will be.
• How many family members are typically online and what are they doing?
Streaming movies and TV shows? Downloading music? Playing games? Connecting on
Facebook, Pinterest, and Twitter? Many households now need more Internet speed to
handle more users and more devices.
If your speed is no longer adequate, you may be experiencing annoying slowdowns such as
video buffering. To explore a speed upgrade at your location, visit
internet/high-speed-lookup or call our Customer Service Department at 888-321-0815.
Customers often ask us how to test, choose, and optimize the spe
home or a small business. So Green Mountain Access, part of the
Telecom family, developed this guide to help.
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• 888-321-0815