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Huber Named RTC
Exceptional Employee
. . .
Karen Huber is the recipient of the Reservation Telephone Cooperative (RTC)
Exceptional
Employee Award
for the second quarter of 2016.
RTC Customer Service Manager Lisa Schenfish says,“Karen has been with RTC for over 16
years. So she has a lot of experience and knowledge and is able to walk a customer through
the steps to fix their telephone, Internet, or TV trouble over the phone. She will spend the
extra time on that call and give a 100% effort to that customer. She is also very helpful to the
other employees if they need assistance, and she’s extremely dependable and dedicated to the
company.”
Karen was hired in March 2000 as a General Clerk. In January 2005, her job title changed to
Customer Service Rep. Her job duties include taking calls from customers when they’re having
trouble with any of their RTC services, troubleshooting over the phone with customers, and
dispatching technicians to fix the trouble.
Karen resides south of Tioga.
The
Exceptional Employee Award
was developed to recognize RTC employees who go
above and beyond the call of duty. Nominations are made by fellow employees, and it
is awarded to a deserving RTC employee quarterly.
Karen Huber (left) receives Exceptional Employee Award from CEO/General Manager Shane Hart
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