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SUMMER 2017
5
business
solutions
What do you appreciate about the service Networks Plus gives you?
Duggan:
Networks Plus provides us with IT expertise, background, and depth. Their
team has gone above and beyond, working after hours and on weekends for us so
we’re not interrupted during our business hours. When there’s an emergency issue,
their responsiveness is great.
Chyba:
The Trust Company is a small company with 32 employees in five locations. We
don’t have a full-time IT person, nor do we want one. Instead, I can rely on Networks
Plus for expertise. Plus, there are cost savings there versus having an IT person on staff.
It’s great just knowing we can call or email Networks Plus with any questions we have
and get a response back quickly.
In what ways does Networks Plus assist with your job responsibilities?
Chyba:
My job involves compliance responsibilities including disaster recovery and
business continuity, and these issues are huge on my mind. So using the Networks
Plus SafetyNET Assure service is vital to us. It gives me peace of mind in terms of
business continuity to be working with Networks Plus. The bottom line is that The
Trust Company simply can’t be down; we always need access to our network. And
since financial services deal with confidential client data, the security of our network
is critically important.
How would you describe the working relationship between the
two companies?
Duggan:
I feel like Networks Plus is part of our team. They have an interest in keep-
ing us running smoothly and keeping our data secure. They’re experts in their field,
and it’s really nice to be able to ask questions of Networks Plus whenever we have
them. I can count on their local technicians to respond in a timely manner.
Chyba:
Networks Plus has been with us a long time. Their technicians know our
software and how we use it. They also know what we need and understand our busi-
ness. It’s a strong relationship between The Trust Company and Networks Plus, and
we value it very much. Our two companies share a belief in the importance of building
relationships, both with individuals and with communities.
It gives me peace of mind in terms of business continuity
to be working with Networks Plus.”
—
TODD CHYBA
, COMPLIANCE OFFICER AND RETIREMENT PLAN SPECIALIST
I feel like Networks Plus is part of our team. They have
an interest in keeping us running smoothly and keeping
our data secure.”
—
MICHELLE DUGGAN
, OPERATIONS AND NETWORK MANAGER
THE TRUST COMPANY
TRUSTS NETWORKS PLUS
Networks Plus is pleased to provide these
services to The Trust Company, enabling
it to focus on clients while we focus on
technology:
•
SafetyNET Assist
is a proactive
monitoring and management service
installed on equipment. It provides
anti-virus and anti-malware software,
automates security patch updates,
and performs hardware and software
audits to alert Networks Plus of issues
to resolve before they impact network
performance. SafetyNET Assist helps
to maintain uptime, protects against
cyber security threats, and improves
workplace efficiencies.
•
SafetyNET Assure
is an all-in-one
solution for managed backup, disas-
ter recovery, and business continuity
to meet the needs of businesses of
every size, regardless of infrastructure.
It’s designed with scalable storage
options, predictable cloud pricing, and
24/7/365 support.
•
SafetyNET Aware
is a managed
service that provides firewall monitor-
ing and management. Networks Plus
keeps a close eye on network traffic to
learn which attacks are out there and
what’s being done to stop them. We
also monitor the sites visited by your
users and determine how this activity
impacts your business.
•
IT Consulting
includes master
engineering to optimize network per-
formance and get the most out of
software and applications.
•
Turnkey Solutions
start with research
on computers, software, and other net-
work equipment to determine what fits
best. Then everything is purchased directly
from Networks Plus and is prepped to be
ready to go when installed.
For more details, call a Networks Plus
Business Consultant at 800-299-1704.