3 / 8
SEPTEMBER 2016
3
business
solutions
Make Your Next
Phone System a
Virtual PBX
It offers the flexibility to accommodate staff
fluctuations and aid in business continuity
What kind of a phone system does your business currently use? Perhaps you have a few phone
lines that connect to a key system or private branch exchange (PBX). Quite possibly, this on-site
equipment was installed years ago and is starting to become a challenge to maintain. If so, you
may want to reevaluate your unified communications needs and consider making the switch to
Virtual PBX.
What is Virtual PBX?
Virtual PBX (also known as Hosted PBX, Hosted Voice, Virtual
Voice, PBX in the Cloud, and Remote PBX) is a service provided
by a telecommunications provider and hosted in the cloud. With
Virtual PBX, the service provider owns, hosts, manages, and
updates the handsets and system equipment in their network.
This means a Virtual PBX subscriber doesn't have to purchase, set
up, and house the equipment. Virtual PBX makes all the features
and capabilities of a best-in-class unified communications system
available without the need for an expensive upfront purchase.
Networks Plus plans to offer Virtual PBX fourth quarter 2016.
It gives smaller businesses easy and affordable access to phone
capabilities previously only available to larger businesses. These
advanced features include simultaneous ring, auto attendant,
hunt groups, and music-on-hold.
Configure as Needed
The flexible, scalable infrastructure of Virtual PBX can easily
grow as your business grows. Because it’s a cloud-based system,
you can add new users without any capital charges or equipment
upgrades. For example, your business can quickly add or remove
seasonal workers to support changing needs.
Popular features include:
• Simultaneous ringing that goes to the office phone and a
cell phone.
• Web portals that enable end users and administrators to con-
figure the service as needed—including call forward, transfer,
music and announcements on hold, and auto attendant—right
from their computers.
Maintain Calls After an Outage
Virtual PBX has superior disaster recovery attributes as compared
to a premises-based system and can play an important role in
business continuity planning. Since the PBX and other equipment
resides in our secure facility with safeguards like back-up power,
events at the business location — such as a power outage, fire, or
other interruption —would not prevent incoming calls. Users can
quickly route their calls to an alternate location or mobile device,
enabling business to proceed.
To discuss how Virtual PBX could benefit your
business, call a Networks Plus Business Consultant
at 800-299-1704.