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Manager, PO Box 180, Devils Lake, ND 58301-0180, Tel: 701-662-1100 or 800-880-4213, Fax: 701-662-6444 Email: scn@ndtel.com.

CUSTOMER CONCERN RESOLUTION

Should you have any questions or concerns regarding your North Dakota Telephone Company service, we urge you to call our Customer Service Department at 1-800-880-4213. This number also is provided on your monthly statement. You may submit your concern in writing. When writing to us, please include your name, address, telephone number, and description of the error, and mail to the following address: Attn: Customer Service, North Dakota Telephone Company, PO Box 180, Devils Lake ND 58301. Or you may email us at service@ndtel.com. If you have a telephone service complaint you feel is not being resolved to your satisfaction, you may contact your state public utility commission. In North Dakota call the Public Service Commission (PSC) at 1-701-328-2400. Do-Not-Call Policy

The National Do Not Call Registry has been established to address unwelcome telemarketing calls. The registry applies to all telemarketers, with the exception of businesses with whom you have an existing relationship and certain non-proft and political organizations. You can register your number online at WWW.DONOTCALL.GOV or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236), from the number you wish to register. Registration is free.

Notice of Rights Concerning Use of Customer Proprietary Network Information

From time to time North Dakota Telephone Company (NDTC) changes its service offerings and makes available additional features and services, which may enhance and augment the services to which you are already subscribed. In order for us to determine which customers may beneft from the new services and enhancements, we will use information about your account that is within our database, legally referred to as Customer Proprietary Network Information (CPNI) unless you restrict that use in the manner described below. CPNI includes information such as which long distance carrier and plan to which you are subscribed, and the associated charges for those plans. Use of this data will allow NDTC to tailor its service offerings to your individual needs.

For this purpose, CPNI data will be used by NDTC, its subsidiaries, and affliates only. This data will not be shared by NDTC with any other outside source except as necessary and required to provide the service(s) to which

Annual Notice