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* FUSC Charge (Federal Universal Service Charge) - The Federal Universal Service Fund is designed to provide discounted telecommunications services to schools, public libraries and low income consumer customers. The Federal Universal Service Charge (FUSC) charged by telecommunication companies is mandated by the Federal Communications Commission. This charge is applied upon interstate, international call usage, and wireless. When is my bill due?

The bills you receive will show the payment due date and the amount of the payment due. When you subscribe to our services, you agree to pay us monthly for that service and for any other charges due us, including any administrative late fees and related fees, charges, and assessments due to late payments or non-payments, any returned check fees, and other separate or additional fees. Payments received from you will be deemed to be voluntarily paid.

What if there is a billing error?

If there are billing errors or other request for credit, you must bring those to our attention within 90 days from the time you receive the bill for which you are seeking correction.

Why is my payment not refected on my current statement? If a payment is received after we process your next month’s bill, it may not show on your current statement but will appear on the following month’s statement. What is the disconnect policy?

Subject to applicable law, your service may be disconnected if you do not pay your bill by the due date indicated on your Final Notice statement. We may require you to pay all past due charges, a re-connection fee, and/or possibly a minimum of one month’s advanced charges before we reconnect your service. If disconnected for non-pay and you do not reconnect, any equipment must be returned to us. Further, if equipment is not returned your account will be charged and/or criminal charges may be pressed. If your account is delinquent for more than 30 days, your service may be disconnected. You may request that your service be disconnected at any time. Your billing for service will stop the date you request to have the service disconnected, pending all equipment has been returned. To avoid any further liability, all equipment required must be returned to NDTC at the time of disconnection.

Annual Notice