In Touch Serving You Is a Gift All Year Long During this holiday season of giving, Venture Communications wants you to know what a gift it is to help keep you connected to what matters most. We enjoy providing communications services to you, and we cherish participating with you in community activities. Merry Christmas to you and your loved ones! Enjoy this time of year, and we’ll see you in the next one. A NEWSLETTER FROM YOUR FRIENDS AT VENTURE COMMUNICATIONS DECEMBER 2 0 2 5 Cornerstone Group © 2025 You’d think reindeer with speedy names like Dasher and Comet would be fast. But Santa realized — with a little help from his tech-savvy elves — that nothing’s faster than fiber internet. Want to follow Santa’s lead? Here’s how it works: You can enjoy a higher speed tier for 3 months while continuing to pay the same monthly rate you are now. If you currently have a 100 Mbps plan, try 250 Mbps. If you currently have a 250 Mbps plan, try 500 Mbps or 1 Gig. The only way to see what a difference much faster internet makes is to experience it first-hand in your home! You have nothing to lose — except annoying buffering! CALL 605-852-2224 TODAY! Your 3-month trial begins on the date of your residential internet speed upgrade. After 3 months, Venture Communications will automatically begin charging you the new price of the faster internet plan unless you contact us to revert to your original plan. Venture Communications P.O. Box 157 218 Commercial Avenue S.E. Highmore, SD 57345-0157 Phone: 605-852-2224 – 24/7 Support Office Hours: M-F 8 a.m. – 5 p.m. CST Office Closures: Thurs., December 25th for Christmas Day Thurs., January 1st for New Year’s Day Email: venture@venturecomm.net Text to Chat: 605-852-2428 (Available during Office Hours) Website: www.venturecomm.net Follow Us on Facebook & Instagram Check Out Our eBill Mobile App! It’s available for download in the App Store and Google Play. TRY SANTA SPEED Internet for 3 Months
Cornerstone Group © 2025 This year, we made a small change to the wording of our mission statement—but the heart of it remains the same. Our commitment to our members and customers continues to guide everything we do. At Venture, we believe that technology should serve people, not complicate their lives. That’s why we work hard to simplify the complex—so your internet, phone, and streaming services just work, without hassle. In our daily operations, we talk about megabits-per-second, optical fiber, ONTs, Roku boxes, VoIP, and routers. These are the tools of our trade, but they’re not the focus. You are. Our goal is to make these technologies invisible, so what you experience is seamless connection, not technical jargon. Enjoy your smooth internet, uninterrupted calls, and reliable streaming with confidence, knowing we are here by your side. Beyond the technology, what truly matters is community. We’re proud to be part of the neighborhoods we serve—from small towns to rural homes, schools, farms, and local businesses. Our team lives here, works here, and raises families here. We understand the importance of staying connected and our responsibilities to each community we serve. Whether it’s supporting local events, sponsoring youth programs, or simply being a familiar face when you call for help, Venture is more than a service provider—we’re your neighbor. We believe that strong connections build strong communities, and we’re honored to play our role. Throughout the year, we’ve asked our customers a simple but powerful question: “On a scale of 1 to 10, how likely are you to recommend Venture to a friend or family member?” This question helps us measure our Net Promoter Score (NPS)—a key indicator of customer satisfaction and loyalty. We’re proud to share that our score consistently remained above 70, more than double the industry average of 31. That’s not just a number—it’s a reflection of your trust in us. This feedback tells us we’re on the right path, but it also reminds us that excellence is a journey, not a destination. Every member of our team is committed to earning your loyalty every single day— whether it’s through reliable service, responsive support, or simply being a neighbor you can count on. As we close out another year, we want to thank you for the trust you place in us. Serving your communication needs is a privilege, and we look forward to continuing that partnership in the year ahead. Mission Statement Venture Commun i cat ions • 605-852-2224 • www. venturecomm.net To maintain a healthy cooperative that provides high-quality communications services to our members and customers at a reasonable cost, while empowering them to maximize their use of these services. Phishing emails designed to steal money or information have become more sophisticated and convincing through the use of generative AI chatbots such as ChatGPT. This technology enables cybercriminals to create well-written emails in any language that sound legitimate, even mimicking the writing style of the trusted organization being impersonated. That means we all need to become more careful and skeptical of the emails we receive. Watch for the red flags of a scam: • Offers of free products or services, supercheap travel deals, or a sweepstakes prize or other financial windfall • Vague or generic language, such as “payment issue,” to describe a problem with an account or purchase • Threats of dire consequences, such as legal action or an account being frozen, if you don’t act immediately • Requests that you click a link, open an attachment, or reply with personal or financial information to take advantage of an offer or to resolve a problem • Unsolicited messages that claim to be from a government agency, public utility, bank, or major company Stay alert to avoid being scammed! Phishing Emails Are Getting Harder to Spot Fay Jandreau CEO/General Manager Venture Communications
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