Fall 2025 Hamilton Relay Connector

SEE WHAT THEY SAY When hearing loss makes phone calls challenging, it can feel like you’re missing out on life’s meaningful moments. But there’s hope. Hamilton® CapTel® Captioned Telephone solutions for home, work or on the go will transform how you experience phone conversations, letting you SeeWhat They Say® in real time. It’s all powered by more than two decades of trusted captioning technology that’s helped thousands connect — and it’s available at no cost for people with hearing loss! Staying connected with what matters most shouldn’t be a struggle. It should be as easy as saying, “hello.” Explore available solutions at HamiltonCapTel.com today! Our Team Members Gather for Training FEDERAL LAWPROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROMUSING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNEDON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call tomake needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for eachminute of captions generated, paid froma federally administered fund. To learnmore, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not onWi-Fi, a data plan is required. Hamilton CapTel may be used tomake 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. © 2025 Hamilton Relay. Hamilton Relay is a registered trademark of Nedelco, Inc. d/b/a Hamilton Telecommunications. Over the summer, our outreach and account management teams gathered in Omaha, Nebraska tomeet for our semi-annual summit. The teamparticipated in training on CapTel phones and services, received Speech-to-Speech and Spanish Relay refresher courses and gathered valuable insight through professional development. We’re committed to ongoing growth, so we can better connect with the communities we serve by providing outreach that informs, empowers and builds lasting relationships. HAMILTON RELAY HIGH SCHOOL SCHOLARSHIP Do you know a high school senior who is deaf, hard of hearing, DeafBlind or has difficulty speaking and is seeking scholarship opportunities to continue their education? Hamilton Relay is currently accepting applications for the Hamilton Relay High School Scholarship which will be awarded in Spring 2026. A graduating high school student will be selected from each state where Hamilton Relay is the contracted Relay and/ or Captioned Telephone service provider. In each state, a $1,000 scholarship will be awarded to one eligible applicant. All applicants must meet eligibility criteria and submit their application by March 31, 2026. Formore information, visit hamiltonrelay.com/ scholarship. CELEBRATING THE ADA This year marks the 35th anniversary of the Americans with Disabilities Act (ADA), a landmark piece of legislation that opened doors, broke down barriers and strengthened the rights of people with disabilities across the nation. At the heart of equal communication is access. Relay services make it possible for individuals who are deaf, hard of hearing, DeafBlind or have difficulty speaking to connect with others through the phone. Whether you’re using a TTY, CapTel, Speech-to-Speech or mobile app, Relay empowers independence, connection and community. On this ADA anniversary, we’re proud to honor the progress made and commit to ensuring accessible communication for all.

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