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WINTER 2016

PANORA TELCO

Main Office: (641) 755-2424

Technical Support: (641) 755-TECH (8324)

Request a Service Call: (641) 755-2424

Request a Locate: (800) 292-8989

Mailing: 114 East Main, P.O. Box 189

Panora, IA 50216

GUTHRIE CENTER COMMUNICATIONS

Main Office: (641) 332-2000

Technical Support: (641) 332-2225

Request a Service Call: (641) 332-2000

Request a Locate: (800) 292-8989

Mailing: 403 State Street

Guthrie Center, IA 50115

Solutions for Business

is a publication

of Panora Telco, 114 East Main, P.O. Box

189, Panora, IA 50216 and Guthrie Center

Communications, 403 State Street, Guthrie

Center, IA 50115.

No part of this publication may be

reproduced, stored in a retrieval system,

or transmitted in any form, electronic,

photocopying, recording, mechanical,

or otherwise without the prior written

permission of Panora Telco or Guthrie

Center Communications. All rights are

reserved.

Editorial and Circulation

– Contact Curt

Thornberry, 114 East Main St., PO Box

189, Panora, IA 50216, (641) 755-2424

Trademarks

– All brand names and

product names used in this publication

are trade names, service marks, trade-

marks, or registered trademarks of their

respective owners.

Additional Issues

– Extra issues are

available to business customers on a

limited basis while supplies last. Contact

Curt Thornberry, 114 East Main St., PO

Box 189, Panora, IA 50216, (641) 755-2424

Copyright © 2016 by Panora Telco,

Guthrie Center Communications, and

Cornerstone Publishing Group, Inc.

POSTMASTER

Send changes to:

Curt Thornberry, 114 East Main St.,

PO Box 189, Panora, IA 50216

WIN

16

In health care, there’s a diagnosis followed by a

treatment plan.

One could argue that the same basic process takes place in

most workplaces—we have to identify problems and then develop solutions in order to

maintain a healthy bottom line.

Health care is featured in this issue of

Solutions for Business

, due to the

Business Spotlight

on Guthrie County Hospital and Clinics

on pages 4 and 5. As more aspects of patient care

demand bandwidth, including the transmission of electronic health records and medical

imaging, more bandwidth is required. Panora Telco and Guthrie Center Communications

provide TLAN service to meet the growing bandwidth needs of these facilities.

Andy

Carson

, Combination Technician, participated in this TLAN project and is the topic of the

employee profile on page 5.

Are You Checking Your Email Too Often ?

Check out page 3 to learn the prescription for

this common affliction. Then turn to page 6 to learn

How to Stop the Rumor Mill

, since

gossiping is usually not a healthy habit in the business world. On page 7, we share

7 Steps

for Dealing with Difficult Customers

. These situations can be challenging, but handled

correctly, you can end up with happier customers and a more successful business.

Panora Telco and Guthrie Center Communications are always available to give your

business a technology “check up” and recommend a plan to meet your changing

communications needs. Contact us when you’re ready to get started.

Sincerely,

Andrew M. Randol

General Manager

Panora Telco & Guthrie Center Communications

PRINTED ON RECYCLED PAPER

FOR BUSINESS