2
WINTER 2016
PANORA TELCO
Main Office: (641) 755-2424
Technical Support: (641) 755-TECH (8324)
Request a Service Call: (641) 755-2424
Request a Locate: (800) 292-8989
Mailing: 114 East Main, P.O. Box 189
Panora, IA 50216
GUTHRIE CENTER COMMUNICATIONS
Main Office: (641) 332-2000
Technical Support: (641) 332-2225
Request a Service Call: (641) 332-2000
Request a Locate: (800) 292-8989
Mailing: 403 State Street
Guthrie Center, IA 50115
Solutions for Business
is a publication
of Panora Telco, 114 East Main, P.O. Box
189, Panora, IA 50216 and Guthrie Center
Communications, 403 State Street, Guthrie
Center, IA 50115.
No part of this publication may be
reproduced, stored in a retrieval system,
or transmitted in any form, electronic,
photocopying, recording, mechanical,
or otherwise without the prior written
permission of Panora Telco or Guthrie
Center Communications. All rights are
reserved.
Editorial and Circulation
– Contact Curt
Thornberry, 114 East Main St., PO Box
189, Panora, IA 50216, (641) 755-2424
Trademarks
– All brand names and
product names used in this publication
are trade names, service marks, trade-
marks, or registered trademarks of their
respective owners.
Additional Issues
– Extra issues are
available to business customers on a
limited basis while supplies last. Contact
Curt Thornberry, 114 East Main St., PO
Box 189, Panora, IA 50216, (641) 755-2424
Copyright © 2016 by Panora Telco,
Guthrie Center Communications, and
Cornerstone Publishing Group, Inc.
POSTMASTER
Send changes to:
Curt Thornberry, 114 East Main St.,
PO Box 189, Panora, IA 50216
WIN
16
In health care, there’s a diagnosis followed by a
treatment plan.
One could argue that the same basic process takes place in
most workplaces—we have to identify problems and then develop solutions in order to
maintain a healthy bottom line.
Health care is featured in this issue of
Solutions for Business
, due to the
Business Spotlight
on Guthrie County Hospital and Clinics
on pages 4 and 5. As more aspects of patient care
demand bandwidth, including the transmission of electronic health records and medical
imaging, more bandwidth is required. Panora Telco and Guthrie Center Communications
provide TLAN service to meet the growing bandwidth needs of these facilities.
Andy
Carson
, Combination Technician, participated in this TLAN project and is the topic of the
employee profile on page 5.
Are You Checking Your Email Too Often ?
Check out page 3 to learn the prescription for
this common affliction. Then turn to page 6 to learn
How to Stop the Rumor Mill
, since
gossiping is usually not a healthy habit in the business world. On page 7, we share
7 Steps
for Dealing with Difficult Customers
. These situations can be challenging, but handled
correctly, you can end up with happier customers and a more successful business.
Panora Telco and Guthrie Center Communications are always available to give your
business a technology “check up” and recommend a plan to meet your changing
communications needs. Contact us when you’re ready to get started.
Sincerely,
Andrew M. Randol
General Manager
Panora Telco & Guthrie Center Communications
PRINTED ON RECYCLED PAPER
FOR BUSINESS