BUSINESS solutions J U N E 2 0 2 5 5 • Karen Kroeplin – Provides meals during the busy season and recently led the interior remodeling and redecorating of the airport. • Makayla Kroeplin – Business Manager who oversees administrative operations at the airport. • Halle Kroeplin – Instrumental in the implementation of the AgSync program, now utilized for inventory management, aircraft dispatching, and field mapping. Recognized as a dependable and versatile team member, consistently stepping in to support various operational needs. • Drew Kroeplin – Office Manager with responsibility for coordinating both office and aerial operations, including the creation of field maps, pilot dispatching, and providing comprehensive support across all aspects of daily operations. Drew noted, “Kroeplin Air Service employs 12 staff members across our three locations. In addition, we work with five contracted employees from Doug Kroeplin Farms who provide essential support in areas such as trucking, airport maintenance, and daily operational functions.” Venture Communications Connections To help maintain efficient communications, Kroeplin Air Service uses Rushnet High Speed Internet and a Hosted PBX System from Venture Communications. How would Drew describe the speed and reliability of the internet from Venture Communications? He replied, “Venture Communications delivers high-speed, reliable internet service across all of our operational locations. Whether a farmer is mapping fields on our computers, or a pilot is checking weather conditions before a flight, Venture ensures we have the connectivity needed to operate efficiently. Their dependable service allows us to provide the same level of excellence to our farmers and pilots—supporting our commitment to top-tier service at Kroeplin Air Service.” When asked about the Hosted PBX System, Makayla had this to say: “Our busiest seasons, spring and summer, bring the highest volume of phone calls, coinciding with our team working across multiple buildings and outdoor locations. Venture’s Hosted PBX System has been instrumental in maintaining seamless communication, enabling us to quickly reach the appropriate employee when needed. This efficiency is critical to delivering the responsive, high-quality customer service that is essential to our business.” Speaking of responsive, high-quality customer service, Makayla sees that same commitment from Venture Communications. She noted, “Venture Communications exemplifies small-town customer service. Every call is met with a personable, knowledgeable representative who is often able to troubleshoot issues remotely. When on-site assistance is needed, they respond promptly and follow up to ensure the issue has been fully resolved. Their commitment to reliable, hands-on support reflects the values we prioritize in our own service.” Venture Communications delivers high-speed, reliable internet service across all of our operational locations. Whether a farmer is mapping fields on our computers, or a pilot is checking weather conditions before a flight, Venture ensures we have the connectivity needed to operate efficiently.” — DREW KROEPLIN, OFFICE MANAGER, KROEPLIN AIR SERVICE The Kroeplin Family (L to R: Halle, Doug, Makayla, Karen, and Drew)
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