Business Solutions for Spring 2021

SPRING 2021 5 SOLUTIONS Co-Administrator Janet Oberholtz said, “Our staff needs to be commended for helping to making the holidays special for our members during the pandemic, with households taking turns hosting events. For example, one of our group homes hosted the Easter dinner this year, with another home bringing some of the food. Last summer, members enjoyed a fair-themed gathering complete with food on a stick.” Connected with Guthrie Center Communications Country View Estates believes strongly in supporting local businesses. It uses Guthrie Cen- ter Communications for internet, TV, phone, and IT services and purchases computers and TVs from our company as well. “Our working relationship with Guthrie Center Communications goes back a long way. The quality of the service is outstanding, as is the friendliness of their staff including Andy, Geri, Zach, and David. We know these people, and they’re great to us,” Randel said. He also appreciates the excellent reliability of the internet service from Guthrie Center Communications, and noted, “Our charting needs to be done in a timely manner in order for Country View Estates to get paid, and since we use web-based software, downtime would be a problem. Guthrie Center Communications understands the importance of internet service to us and keeps us connected.” Both Randel and Oberholtz value the fact that Guthrie Center Communications will “go the extra mile” for the members and staff of Country View Estates. Oberholtz said, “For example, when one of our members buys a TV, Guthrie Center Com- munications will deliver it, mount the TV to the wall, and explain to the member how to use it. And when we moved to our new office, they did the wiring and installation before we got there and made sure our internet and phone worked as they should. It was a team effort on their part, and they’re a great team to work with.” USING ONE PROVIDER IS ONE SMART CHOICE Country View Estates uses Guthrie Center Communications for all of its communications and technology solutions. By doing business with one provider rather than several, it benefits from valuable advantages including these: Greater Efficiency When it comes to managing work processes, there’s a lot to be said for familiarity. When you have one provider for multiple products and ser- vices, you get to know the employees and systems well. This builds higher levels of trust in the relationship and makes for greater efficiency. One Point of Contact If a problem develops in a multi-provider environment, you have to go from one to the next to get a problem resolved, with each provider often blaming the other. That’s not the case when you choose Panora Telco or Guthrie Center Communications as your single source for internet, TV, phone, and IT services. You’ll have one point of contact, the members of our team will work together, and issues will be resolved more quickly. To discuss switching to us for more of your services, call Panora Telco at (641) 755-2424 or Guthrie Center Communications at (641) 332-2000. Guthrie Center Communications understands the importance of internet service to us and keeps us connected.” — GARY RANDEL, CO-ADMINISTRATOR, COUNTRY VIEW ESTATES