Business Solutions for Winter 2020

W I N T E R 2 0 2 0 3 BUSINESS solutions W hat kind of a phone system does your business currently use? Perhaps you have several phone lines that connect to a key system or private branch exchange (PBX). This on-site equipment may have been installed years ago and be starting to become challenging to maintain. If so, consider upgrading to Hosted PBX from Madison Communications. With Hosted PBX, we own, host, manage, and update the handsets and system equip- ment in our network. This means your business doesn’t have to purchase, set up, and maintain an on-site PBX. Hosted PBX makes all the features and capabilities of a best-in-class unified com- munications system available without the need for a big upfront purchase. It gives smaller businesses easy and affordable access to phone capabilities previously only available to larger businesses. These advanced features include simultaneous ring, auto attendant, hunt groups, and music on hold. The flexible, scalable infrastructure of cloud-based Hosted PBX can easily grow as your business grows. You can add new users without any capital charges or equip- ment upgrades. For example, your business can quickly add or remove seasonal workers to support changing needs. In addition, web portals enable end users and administrators to configure the service as needed—including call forward, transfer, music and announcements on hold, and auto attendant—right from their computers. Hosted PBX also provides superior disaster recovery attributes as compared to a premises-based system and can play an important role in business continuity plan- ning. Since the PBX and other equipment resides in our secure facility, events at your business location—such as a power outage, fire, or other interruption—would not prevent incoming calls. Users can quickly route their calls to an alternate location or mobile device, enabling business to proceed. To discuss how Hosted PBX could benefit your business, call Madison Communications at 800-422-4848. Ramp Up Your Business With Amped-Up Speed Madison Communications offers a variety of high-speed internet options with a range of speeds. Upgrading to one of our faster plans can help your business increase its productivity through advantages including these: • More responsive customer care. Spending less time on a customer call looking up information online means spending more time address- ing their concerns. • Increased efficiency. Each online task may take a few seconds (or min- utes) less, and that time can be better spent on other business activities. • Easier collaboration. Quickly upload large files and take advantage of video conferencing. • Faster cloud access. Connect to your cloud services with ease for faster backups and more. • Timelier promotions. Instantly popu- late your website with new demos or other content. Why wait? If you’re ready to increase your internet speed, call Madison Communications at 800-422-4848. We’ll help you select the right internet at an excellent value. Make Your Next Phone System a Hosted PBX