6 SUMMER 2023 As Tech Support Supervisor for WCVT, Richard Pitonyak is always on the lookout for content to help educate business customers about cybersecurity. He found these tips from the Federal Communications Commission: 1. Keep clean machines. All computers should have the latest security software, web browser, and operating system. This is the best defense against viruses, malware, and other online threats. Set antivirus software to run a scan after each update and install other key software updates as soon as they’re available. 2. Provide firewall security for your internet connection. Make sure the operating system’s firewall is enabled or install free firewall software available online. If employees work from home, their home system(s) should also be protected by a firewall. 3. Create a mobile device action plan. Mobile devices can create significant security and management challenges, especially if they hold confidential information or can access the corporate network. Require users to password-protect their devices, encrypt their data, and install security apps to prevent criminals from stealing information while the phone is on public networks. Be sure to set reporting procedures for lost or stolen equipment. 4. Make backup copies of important business data and information. Regularly back up the data on all computers. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files, and accounts receivable/payable files. Back up data automatically if possible and store the copies either offsite or in the cloud. 5. Control physical access to your computers and create user accounts for each employee. Prevent access or use of business computers by unauthorized individuals. Laptops can be particularly easy targets for theft, so lock them up when unattended. Make sure a separate user account is created for each employee and require strong passwords. Administrative privileges should only be given to trusted IT staff and key personnel. 6. Secure your Wi-Fi networks. The Wi-Fi network for your workplace needs to be secure, encrypted, and hidden. To hide your Wi-Fi network, set up your wireless access point or router so it does not broadcast the network name, known as the Service Set Identifier (SSID). Also, password-protect access to the router. 7. Limit employee access to data and information and limit authority to install software. Don’t give any one employee access to all data systems. Employees should only be given access to the specific data systems required for their jobs and shouldn’t be able to install any software without permission. 8. Have password requirements and consider multi-factor authentication. Require employees to use strong, unique passwords and change them every three months. Also consider implementing multi-factor authentication that requires additional information beyond a password to gain entry. Tech Talk with Richard Pitonyak 8 cybersecurity tips for small businesses
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