// Business Connections // SUMMER 2023 3 MEET OUR HOSTED IP TEAM When your business uses one of WCVT’s Hosted IP products—such as Hosted IP Phone or Business Class Wi-Fi services— you benefit from an expert team behind the advanced technology. The WCVT Hosted IP team includes: • Dan Fuller Business Systems Supervisor • Nick Sterner Business Systems Specialist II • Kris Merchant Sales Manager • Kevin Davis Business Systems Specialist II • Trevor Gaylord Business Systems Specialist I • Jada Munro Business Systems Administrator They’re responsible for the coordination of project resources in support of our Hosted products and wiring installations. They plan all aspects of complex projects from inception to conclusion. This helps to provide excellent customer service by building productive working relationships with WCVT’s customers, suppliers, contractors, and vendors. Have questions or need support for your Hosted IP Phone Service? Email the team at HPBX@corp.wcvt.com or call 802-496-8309. (L to R) Kevin Davis, Business Systems Specialist II; Dan Fuller, Business Systems Supervisor; Trevor Gaylord, Business Systems Specialist l; Nick Sterner, Business Systems Specialist II; Jada Munro, Business Systems Administrator; and Kris Merchant, Sales Manager. The Future is Calling with Hosted IP Phone Service Is your business using the same traditional phone system you’ve had for years? If so, you may want to consider upgrading to a more cost-efficient and flexible solution that can accommodate your future needs. WCVT’s Hosted IP Phone Service uses Voice over Internet Protocol (VoIP) technology that runs on our managed network. VoIP converts the voice signal from your phone into a digital signal that can travel over the internet, enabling you to use one connection for all your internet and phone needs. The many benefits of our Hosted IP Phone Service include: • Reduced Capital Investment – Unlike traditional on-premise phone systems, there’s no huge upfront investment in expensive hardware. • Low, Predictable Costs – WCVT maintains and enhances the service for you, so there are no surprise maintenance, upgrade, or replacement costs. • Easy Self-Management – Users can perform their own Moves, Adds, and Changes (MACs) via an intuitive web portal, eliminating the expense of service calls when you have employee moves or changes. • Flexibility to Meet Your Growing Needs – The infrastructure can grow as your business grows; there are no limits to adding users, sites, and features. • A Secure and Reliable Solution – Our network will automatically handle calls and messages during power outages. In case of disaster, employees can forward calls to home or mobile phones. • Mobility Options for Remote or Home Workers – Employees can easily and seamlessly connect to your Hosted IP Phone Service over their home broadband connection and enjoy the same office features. What’s more, our Hosted IP Phone Service makes sense for businesses of all sizes— from a small “mom and pop” shop all the way up to a large enterprise. To learn more about our Hosted IP Phone Service, including the variety of features and phones available, visit www.wcvt.com/services/telephone/ hosted-ip-phones/.
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