Business Connections by Adams

F A L L 2 0 2 0 5 BUSINESS connections Employee Profile Neil Van De Velde Adams Experts Phone Technician Lead Neil Van De Velde began working for Adams when our company bought AA Communications, his previous employer, in August 2015. His primary job responsibilities as Adams Experts Technician are servicing and supporting both traditional and VoIP telephone systems in use inside and outside the Co-op. What does Van De Velde enjoy most about being on the Adams team? He replied, “I enjoy helping my customers get the most out of existing equipment. I also appreciate the challenge of designing and implementing new equipment.” When not working, Van De Velde stays active with family and community activities. “I have been married to my wife, Jennie, for 17 years. We have three wonderful children—Alea, Wyatt, and Emma. We worship at LifePoint Church in Quincy, and I’m active in the Walk to Emmaus Community,” said Van De Velde. now has a second location 150 miles away in Maryville. Voth credits Adams for helping her business successfully navigate this expansion. “When Adams brought fiber to Quincy, we left our previous cable provider and became an Adams customer. People told us fiber was the only way to go, and they were right. Our Adams phone and Internet services are the most reliable we’ve ever had, and the Internet speed is fantastic. This technology allowed us to open our second office, and Adams was a huge help getting everything set up and linking us to fiber in Maryville. When we were planning that office, we knew we needed a strong technology partner to make it all work. The Adams team went with me to Maryville to look over the space, and what they estimated the project would cost was what it took. Adams is one of the best providers we’ve ever had,” Voth said. V & R Accounting uses Fiber Internet, Hosted PBX Phones, and Fiber TV from Adams at its Quincy office and Adams Experts Virtual IT service at both locations. Responsiveness and Efficiency What does Voth appreciate most about Adams? She replied, “Whenever we call Adams with questions or concerns, they give us a top-notch response. The Adams team is familiar with our business and its technology, and they take great care of us, addressing issues right away and completing the work in a professional manner. I have nothing but the utmost respect for the people at Adams. What’s more, the reliability of Adams services keeps our employees working efficiently and our business lean. This enables us to offer good prices to our clients.” Voth had this to say to fellow businesses in the area: “You’ll never be sorry if you go with Adams.” Our Adams phone and Internet services are the most reliable we’ve ever had, and the Internet speed is fantastic.” — SUE VOTH, OWNER, V & R ACCOUNTING SM Gabrielle Douglas, Accountant and Tax Preparer