Business Connections by Adams

S P R I N G 2 0 1 9 5 BUSINESS connections favorite Adams service is the faster Fiber Internet! Many of us are happy customers of Fiber Internet at home and are excited to have the same great service at work, too,” noted Gilbert. Saukenauk Scout Reservation Adams serves the office of the Saukenauk Scout Reservation with Fiber Internet and phone services during the summer months only. This is when the Saukenauk Scout Reservation is bustling with programs including two sessions of Scouts BSA Summer Camp, two sessions of Webelos Adventure Camp, and one session of National Youth Leadership Training. In addition, the Mississippi Valley Council’s long-time partners at Camp Callahan use the Adams services during their three weeks of camp. The Saukenauk property is 602 acres and features three camps: Camp Illini (referred to as the Main Side) is designed for Scout BSA Troop long-term summer camp and is equipped with a dining hall and the other program areas needed for a summer camp program. Camp Illiniwek (referred to as the Jambo Side) is covered with beautiful, huge pines. The rest of Saukenauk is set aside as Camp Iroquois (outside camping) and the Explorer High Adventure Area, all within easy walking distance. Adams is Appreciated What does Gilbert appreciate most about the customer service and support Adams provides to the Mississippi Valley Council? He replied, “Without a doubt, we are most excited about the service we receive from the technicians and staff at Adams. We are a community-building organization, and Adams is at the heart of our community.” I think everyone in the office would say our favorite Adams service is the faster Fiber Internet! Many of us are happy customers of Fiber Internet at home and are excited to have the same great service at work, too.” — J. DAVID GILBERT, DEVELOPMENT DIRECTOR, MISSISSIPPI VALLEY COUNCIL Employee Profile Steven O’Hearn Adams Experts Manager Steven O’Hearn started working for Adams in October 2016. Prior to then, he spent six years as Assistant Vice President of Consumer Lending with Mercantile Bank and 10 years with the Illinois Army National Guard. As Adams Experts Manager, O’Hearn leads the team of seven Adams Experts Technicians and one Adams Experts Supervisor. His primary job responsibilities include project management, sales engineering for business customer projects, and expense management for Adams Experts. What does O’Hearn enjoy most about working for Adams? He replied, “Adams is a team environment, which I really enjoy. I also like the fact that work environments are constantly changing —including whether someone is working in an office or on the go—and I get to interact with new technologies in the categories of camera systems, phone systems, computers, antivirus solutions, and business networks.” When not at work, O’Hearn keeps busy with his two children: Savanah, age 9; and Kolin, age 3. He also spends time serving as Family Readiness Group Leader for the 126th Quartermaster Unit of the Illinois National Guard, based out of Quincy. O’Hearn has held that position since 2016.