F A L L 2 0 1 9 3 BUSINESS connections In-House IT Employees or Outsourced IT Services? For many businesses, the answer is outsourcing Here are key advantages of outsourced IT: You’ll likely pay less for the same job. This is the benefit that business owners love most. Working with an outsourced technology vendor will probably cost less than hiring an in-house employee for the same coverage. You don’t have to worry about “soft costs.” There are many expenses beyond salary for an in-house IT employee—items such as vacation pay, benefits, and the sometimes considerable cost of ongoing IT training. With an outsourced IT partner, you let another company focus on what they do best and let them carry the associated personnel expenses. You’ll get more expertise for your money. No matter how good an IT employee (or small group of employees) might be, they’ll always be limited to their own skills, experience, and areas of expertise. With an outsourced IT team, however, you get access to lots of different people with varying backgrounds and specialties. Few problems are new for IT service providers, which see related problems multiple times. By contrast, an in-house IT employee leads an isolated existence no matter how much they train. An outsourced IT agreement is scalable. Making employee changes, especially letting employees go, can be a painful process. With an outsourced IT team, you can increase or decrease the size of your service contract enabling your business to stay flexible and adapt to market conditions. It’s easier to quickly implement new technology. A quality outsourced IT service organization will have the resources to start new projects right away. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning—saving time and money. When you outsource IT, you can stay focused on your core business. You and your staff can spend more time serving your customers and less time getting distracted by complex IT troubleshooting and decisions. Outsourcing all or part of your IT functions can be more efficient and cost effective than having an in-house team, as many small to medium-size businesses are discovering. SM Let Adams Experts be your on-call ITDepartment and provide IT services and support. Call 217-214-8708 for a free consultation.