S UMM E R 2 0 2 3 5 OXEN NETWORKED Nevins added, “Many customers come to OXEN Technology because they don’t have the expertise and/or the time to address cybersecurity properly with everything else they have going on. We fill the gap in both experience and time necessary to address the cybersecurity needs of the organization.” What does Nevins consider to be the top three benefits a business or organization will experience by having the Enhanced Security package? “Number one is the proactive security monitoring, tools, and reporting. Next is the benefit of our IT leadership partnering with them for continual cybersecurity and other IT improvements. Finally, it’s peace of mind,” he replied. Given the many services included in the Enhanced Security package and the technology and expertise they require, OXEN Technology puts a team of people to work on this solution. As a customer, you’ll be supported by great minds: • Two Client Care Team Members are the first line of communication for issues, scheduling, dispatch, and project management to ensure clear communication, escalation, and responsiveness. • Two Service Team Leads ensure ongoing growth, innovation, and continual improvement of our services and capabilities. They also oversee escalation. • Seven Helpdesk and Project Engineers respond onsite and remotely to help solve problems and proactively handle issues to address the root cause. • Three Managed Service Engineers oversee onboarding, ongoing management, alerting, automation, reporting, and vendor management for 3rd party providers including our Security Operations Center (SOC). • Two Virtual Chief Information Officers, who are CISSP-certified consultants, help the OXEN Technology team regularly improve our security practices and integrate new and better controls. Clearly, with OXEN Technology on your side, you won’t be left alone to face cybersecurity threats. Want to find out what the Enhanced Security package could do for your organization? Call us at 888.296.3619 to set up a consultation. Many customers come to OXEN Technology because they don’t have the expertise and/or the time to address cybersecurity properly with everything else they have going on. We fill the gap in both experience and time necessary to address the cybersecurity needs of the organization.” — JUSTIN NEVINS, VICE PRESIDENT OF ENGINEERING, OXEN TECHNOLOGY YOU DON’T NEED TO UNDERSTAND SECURITY. WE DO. OXEN Technology has 17 team members who work together to provide Enhanced Security package services, some of whom are pictured here. Their combined knowledge, experience, and skills add up to one strong resource for you. Terry Allen, CISO Crystal Barngrover, NOC Engineer Tim White, TAM Jordan Bell, NOC Engineer Chet Hunemuller, Network Engineer Kevin Walter, TAM
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