Fiber Optics Battery Backup A backup power supply (battery) is required in order for your digital voice service to be in service in the event of a power outage. A backup battery, like the one Venture Communications has provided and installed, allows regular corded landline phones to work during a power outage, giving customers the ability to connect to 911 emergency services. Without a battery backup, customers will not be able to make any calls. If a power outage occurs, make sure you have a corded single-line phone connected directly to the ONT (optical network terminal) or your in-home wiring (wall jack) and the ONT connected directly to the battery backup unit. If you connect a cordless phone, it will not function without a separate battery backup, and most cordless phones are not so equipped. Venture Communications’ battery backup does not provide power to any service other than voice. Security systems, medical monitoring devices, and other equipment will not run on a home phone backup battery. The backup battery provided by Venture Communications is expected to last up to eight hours in the event of a power outage—depending on battery age, usage, and environment. Proper battery care includes storing at normal room temperatures. Battery backup units will display a light when the battery needs to be replaced. If you see this light, call Venture at 605-852-2224. We also offer a 24-hour backup solution for customers who feel they need additional backup time for their home voice services, which is available for $170.95. Contact Venture Communications for warranty information or more details. National Do Not Call Registry The Federal Communications Commission and Federal Trade Commission established the National Do Not Call Registry to help you reduce unwanted calls. Most commercial telemarketers are not allowed to call you if your number is listed on the registry, which covers both interstate and intrastate telemarketing calls. However, the National Do Not Call Registry will not prevent all unwanted calls. It does NOT cover calls from organizations with which you have established a business relationship, calls for which you have given prior written consent, calls which are not commercial or do not include unsolicited ads, or calls by or on behalf of tax-exempt nonprofit organizations. You may register your residential phone numbers (landline and cellular) for free, and they will remain on the National Do Not Call Registry unless you remove them. If you receive an unwanted call after your number has been on the registry for 31 days, report it to the FTC at www.donotcall.gov/report.html. To register by phone, call 888-382-1222. You must call from the number you wish to register. For the hearing impaired, TTY call 866-290-4236. Or register online at www.donotcall.gov. Venture Communications Scholarships Each year, Venture Communications awards 14 Community Service Scholarships of $750 each. To be considered for one of them, a student must meet this criteria: • Be a graduating high school senior in 2026 from a school in our serving area • Have a parent or legal guardian who’s an active subscriber of a Venture service • Have a cumulative B grade point average or above More scholarship details can be obtained from the high school guidance counselor or at venturecomm.net/scholarships. Deadline to submit applications is March 6th, 2026. Venture Commun i cat ions • 605-852-2224 • www. venturecomm.net
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