Spring 2018 Newsletter

We Love Our Customers and Our Environment Do something great for the environ- ment—switch from paper billing to Paperless Billing from SKT. This feature lets you receive your monthly bills from us by email and pay them online with your credit card, debit card, SKT eBill, or via eCheck or bank auto-deduction. Making the switch to Paperless Bill- ing is a small change that yields big savings: • Save time. You can pay a bill in seconds with just a few clicks. • Save money. Reduce what you need to spend on checks and stamps. • Save trees. We all help reduce paper use with Paperless Billing. It’s quick and easy to switch to Paperless Billing, too. Simply call SKT Customer Care at 888.758.8976 today. If you call during March 2018 to make the switch, you’ll be entered in a drawing for $50! Go green and have a chance to win green! While it’s common for people today to use several different devices for communication, many of the elderly depend solely on a land- line phone. Why is this the case? The reasons include: • A cell phone is a complex device that may be challenging for an elderly person to use. The screen is small, which complicates reading, and placing calls requires more steps than for a landline phone. • It’s easy for a cell phone to be misplaced. Unlike a corded landline phone which is plugged into the wall and remains in one place, a cell phone could end up virtually anywhere inside or outside the home. • Remembering to charge a cell phone may be difficult. This is particularly an issue if an elderly person has mental challenges. If a cell phone isn’t charged regularly, it can leave the person without a working phone—potentially a dangerous situation in case of an emergency. • Landlines are better for 911 calls. Since a landline is tied to a specific address, it enables emergency dispatch to see where the caller is located (even if that person is unable to speak clearly) and send help ASAP. By contrast, when a call to 911 is made from a cell phone, emergency dispatch is usually only able to determine a general area based on the cell towers nearby. • The sound quality on landlines is more clear. A landline doesn’t pick up as much background noise as a cell phone, meaning you can hear and be heard more easily. When considering these and other factors, the best phone option for elderly individu- als may well be a landline. To add to ease of use, there are landline phones available with very large keys and speed dial options with photos that allow calls to be made to key people with just the press of one button. For more infor- mation about SKT’s landline service, call 888.758.8976. SKT• 888.758.8976 • www.SKTMainstreet.com Landlines Can Be Especially Important to the Elderly