Spring 2022 5 BUSINESS connections Smart Thermostats Improve Energy Efficiency You’ve probably been using a programmable thermostat business for years. They essentially allow you to pre-program temperature settings at scheduled times during the day. Smart thermostats, by contrast, are Internetconnected and take this idea to an entirely new level, with learning capabilities that allow the device to pick up on your habits and preferences. Once a smart thermostat understands the ins and outs of your routine, it will automatically change temperature settings based on key actions, such as when you get out of bed, close the front door, or have more than the usual number of people in your home (such as during a party). While smart thermostats may seem like an investment—prices typically fall in the $200 to $300 range—they have the ability to generate long-term savings that far exceed the upfront cost. According to product manufacturers, smart thermostats could help users take anywhere from 10 to 15 percent off their heating and cooling bills. Rainbow Internet offers the speed and reliability you need for smart thermostats and all the other smart devices in your home or office. To learn more, call 800-892-0163. Pleased with Rainbow Connections To stay connected with customers and work most efficiently, Pierce Heating and Cooling uses Rainbow’s phone service, Hosted PBX system, Internet service, and Business PremiumWi-Fi. “I have nothing but good things to say about the performance of our Hosted PBX phone system from Rainbow. First of all, when our secretary isn’t going to be in the office, she can click a few buttons on her computer and easily have calls transferred to the answering service. I also like how the system lets us receive multiple calls at one time, so callers don’t have to leave a message or be put on hold. That’s important, since 99 percent of our customer contact is by phone,” noted Pierce. He added, “I’m also pleased with our Rainbow Internet and Wi-Fi. The speed is unbelievably fast, especially for our location out here in the country. Much of our work requires the Internet, including the employee training we do in the breakroom every couple of months, so we need a fast and reliable connection. We don’t have issues very often, but when we do, I appreciate the quick response we get from Rainbow.” Smart Homes, Valued Employees Internet connections are used by many of today’s heating and cooling systems to help reduce energy costs and add customer convenience. It’s all part of the increasing popularity of smart home technology in general. Pierce said, “At Pierce Heating and Cooling, we see more interest in smart home technology all the time. When I first got into this business, smart homes were unheard of. Now, one out of five installs we do has a Wi-Fi thermostat controlled by the customer’s smartphone. That way, they can remotely monitor and manage their interior temperatures.” Since 2022 marks the 20th anniversary of Pierce Heating and Cooling, we asked Pierce what he’s most proud of when it comes to his business. He responded, “I’m most proud of my employees. They’re good, honest, down-toearth, and trustworthy people. Without hesitation, I can leave my business in their hands and know they will care for it like I do.” ” I have nothing but good things to say about the performance of our Hosted PBX phone system from Rainbow. That’s important, since 99 percent of our customer contact is by phone.” — BRANDON PIERCE, OWNER, PIERCE HEATING AND COOLING
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