Summer 2025 PTCI Headquarters PO Box 1188, Guymon, OK 73942 1.800.562.2556 | ptci.net Perryton Store 222 S Amherst, Perryton, TX 79070 Mon, Wed-Fri: 8:00 am-5:30 pm Tue: 9:00 am-5:30 pm Spearman Store 721 W 7th, Spearman, TX 79081 Mon, Wed-Fri: 8:00 am-5:30 pm Tue: 9:00 am-5:30 pm Canadian Store 112 N 3rd Street, Canadian, TX 79014 Wed: 9:30 am-12:00 pm, 1:00 pm-4:00 pm Office Closures July 4 – Independence Day Cornerstone Group © 2025 Happy Independence Day from PTCI On July 4, we celebrate the land of the free and the home of the brave with family, friends, and neighbors. We also celebrate America’s 249th birthday. We hope you can make the most of July — from watching colorful fireworks on Independence Day to enjoying backyard barbecues all month long. Let us know if you’d like to upgrade any of your PTCI services this summer to accommodate the changing needs of your household. Congratulations to the 2025 PTCI Scholarship recipients! PTCI shares Tech Tales at local schools to teach kids how to combat screen addiction The internet can be an incredible learning tool, but it can also become a source of anxiety and stress without moderation. This year, PTCI dedicated the TechTales school readings tour to inform students about the dangers of excessive internet usage and how to combat screen dependency. PTCI employees read The UnpluggedNinja to local first and second-graders. This book emphasized“the 3 Rs” to be mindful of when feeling irritable or anxious due to excessive screen usage: • Reset by doing something fun or creative. • Reconnect with nature by going outside. • Relax with a book or a bath. PTCI encourages everyone to remain mindful when using screens and other technology. Brooklyn Beedy CanadianHigh School Ilana Rodriguez Gruver High School Caden Rodriguez PerrytonHigh School JulianDominguez CanadianHigh School Carter Holloway Gruver High School Stephen Cowan Gruver High School Drew Puentes Gruver High School Walker Maupin Gruver High School EllaWilkerson SpearmanHigh School Elyse Beck Canadian High School
2 Summer 2025 A reminder of our policies regarding customer information Under Federal Communication Commission (FCC) rules, telephone companies like PTCI are responsible for maintaining the security and confidentiality of Customer Proprietary Network Information (CPNI). Please remember that we follow the policies below when discussing CPNI with our customers: • When opening a new account with PTCI, you must show a photo ID to prove your identity. • We can only discuss account information with people authorized by the account owner. • For some routine customer service issues, CPNI can be addressed if you have the bill or call detail information you wish to discuss. • When you call with account questions, we must authenticate you by requesting your pre-established password, calling you back at a telephone number provided by PTCI, or sending the information to your street or email address of record. Keeping your information secure is extremely important to PTCI. If you have any questions or want clarification on these policies, text or call 1-800-562-2556. Beware of the Grandparent Scam Scammers will do anything to try to get access to your information and finances. One new scam that’s on the rise is known as the Grandparent Scam. It targets older adults and makes it appear that their grandchild is in an urgent situation and needs money. This scam can get quite elaborate. Typically, it starts with a phone call or text message and involves the scammer trying to impersonate your grandchild. They may even use AI tools to clone the voice of your loved one to make the scammore convincing. AI voice cloning can be incredibly realistic. Remember, just because a voice sounds like someone you know doesn’t mean it’s really them. The scammer might claim to be your grandchild calling from jail and needing bail money. Or they may claim to have been in a car accident, stranded, or having a medical emergency. The best way to not fall for this scam is to hang up and call your loved one directly on the number saved in your phone. Don’t call the scammer’s number back. If your loved one answers and is fine, you’ll know you beat the scammer’s game. To learn more about cybersecurity, check out ptci.net and the PTCI Facebook page for details on upcoming cybersecurity workshops. To learn more about cybersecurity, check out ptci.net and the PTCI Facebook page for details on upcoming cybersecurity workshops.
Cornerstone Group © 2025 3 Don’t miss out on PTCI events! Follow us on social media as PTCI. We’re active on Facebook, Instagram, YouTube, and LinkedIn, and that’s where you’ll find the latest information about upcoming PTCI events and activities. We love to socialize with our customers, both online and out in the community. Let’s make it a fun summer! Call before you dig Communication lines, electrical lines, water lines, gas lines, and sewer lines can all be found below the surface of the ground. State law requires you to notify the One-Call System at least 48 hours (excluding Saturdays, Sundays, and legal holidays) before you start digging or doing any of the following activities: • Planting trees • Installing decks or mailboxes • Digging for patios and sidewalks • Installing or repairing drain tile • Fencing • Well drilling • Burying wire, pipe, or dead animals • Digging a foundation • Setting a pole • Cultivating or plowing at depths greater than 18 inches • Ditch cleaning or grading To request a line location, call 811, visit www.call811.com, or download the app from the Apple App Store or Google Play Store. What to Do If You Fell for a Scam Scams can be quite convincing. If you’ve sent money to scammers, immediately contact the company associated with your payment method: • Debit/credit card: Call the issuer and ask for the fraud department. Give the date of the payment, identify it as a fraudulent charge, and see if they’ll reverse the charge. • Your bank account: Call your bank and ask them to flag the transaction and return your money. • A gift card: Call the issuer and ask for the fraud department. Say you’ve been the victimof a scam and request a refund. • Awire transfer: Call the service or your bank and report the fraudulent wire transfer. Request they reverse it and return your money. • A cash app likeVenmo: Report the fraud to the company directly to see if they can reverse the payment. For the scam to be labeled a crime, you’ll also need to file a police report. Banks may need a copy of the report to issue a refund.
PTCI • 580-338-2556 • www.ptc i .net PO Box 1188 Guymon, OK 73942 Local Postal Customer PRINTED ON RECYCLED PAPER PRSRT STD ECRWSS U.S. POSTAGE PAID AMARILLO, TX PERMIT NO. 664 6 4 Summer 2025 PTCI • 1 . 800 . 562 . 2556 • ptc i .net Announcing PTCI’s 4th Annual Gigaverse Esports Tournament PTCI’s 4th Annual Gigaverse Esports Tournament is set for October 25 at the Texas County Activity Center. Get ready for a day of fun, competitive esports, cosplay, and more! Cash and door prizes will be given away during the tournament. Kids of all ages are welcome, and families are encouraged to come join in the fun. School and community participants will be able to compete. Keep an eye on PTCI social media for game announcements, or visit ptci.net/gigaverse and join our email list. We hope to see you on October 25!
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