PANORA FIBER • WWW.PANORAFIBER.COM • 641 . 755 . 2424 IN PANORA • 641 . 332 . 2000 IN GUTHRIE CENTER Battery Backup Disclosure Panora Fiber Telephone Services During Power Outages For many years, telephone service delivered on our copper cable network would allow you to stay connected to emergency voice services during a power outage. However, digital telephone service now delivered to you on our fiber optic network requires backup battery power to continue functioning during an electrical power outage. To avoid a disruption of voice services during an outage— and to maintain the ability to connect to 911 emergency services —Panora Fiber provides and installs a battery backup unit at your home or business when we connect you to our fiber optic network. Backup Power for Panora Fiber Phone Service during Power Outages A backup battery unit, like the one we provided and installed, allows regular corded landline phones to work during a power outage and maintains the ability to connect with 911 emergency services. When a power outage occurs, you should ensure that you have one corded, single-line touchtone phone connected directly to your in-home wiring (wall jack). If you connect a cordless phone, it will not function without a separate battery backup, and not all cordless phones have one. What Your Battery Backup Unit Can—and Can’t—Do for You Panora Fiber’s backup batteries will allow you to continue to use your home voice services during a power outage. Our backup battery unit does not provide power to any services other than voice. Internet, Fiber TV, home security systems, medical monitoring devices and other equipment will not run on our backup battery. Expected Backup Power Duration The battery backup is expected to last up to 8 hours in the event of a power outage depending upon battery age, usage, and environment. These batteries are rechargeable, but they will not last forever and should be replaced every 5-10 years. Panora Fiber will monitor your battery power performance and will replace the batteries according to our scheduled maintenance plan. Purchase and Replacement Options Extended backup batteries (up to 24 hours) are available directly from Panora Fiber. For pricing on extended backup batteries, please contact our office. Statement of Nondiscrimination In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity. Digging? Call One Call. Mowing? Be Careful. Burning? Be Careful. Fiber is expensive! Pay attention when digging, mowing or burning. It could cost you big if you don’t—damage can be over $100,000. Call 811 or 800.292.8989 or visit iowaonecall.com. The FCC requires all telephone service providers using advanced wireline technology networks (fiber optics) to offer subscribers the option of purchasing a battery backup solution that provides at least eight hours of standby power during a commercial power outage that enables calls to 911. Panora Fiber goes above and beyond this requirement by including this feature with our voice services at no additional cost. We have exceeded the FCC requirement.
RkJQdWJsaXNoZXIy MTMzNDE=