Connections for November 2022

NOVEMBER 2 0 2 2 Cornerstone Group © 2022 Win a $10 Bill Credit What has forever changed at-home entertainment? Answer: _____________________________ Name: ______________________________ Phone:_ _____________________________ Email: _ _____________________________ Clip and return by November 30, 2022, to Panora Fiber, 114 East Main Street, Panora, IA 50216 or 403 State Street, Guthrie Center, IA 50115. Congratulations to our most recent winners: Mollie Gannon from Panora and Janet Oberholtz from Guthrie Center. Two winners chosen at random per quarter. Contest open to Panora Fiber customers aged 18 and over. Applicants can win once per 12-month period. Other restrictions may apply. YOUR QUARTERLY DOSE OF TECHNOLOGY INSPIRATION Connections Panora Office 114 East Main Street, Panora, IA 50216 641.755.2424 Hours: M–F 8:00 a.m. - 5:00 p.m. Guthrie Center Office 403 State Street, Guthrie Center, IA 50115 641.332.2000 Hours: M–F 8:00 a.m. - 5:00 p.m. but closed 12:00 p.m. – 1:00 p.m. for lunch Office Closures November 24-25 for Thanksgiving holiday December 23 & 26 for Christmas holiday January 2 for New Year’s holiday FIBER Fast • Reliable • Local FIBER www.panorafiber.com Cheryl Castile was elected to the board of directors for the Panora Cooperative Telephone Association in 1980—the first woman to serve in that capacity. After resigning from the board, she was hired as Customer Service Representative in 1986 and worked until 1989, when she and her husband Gordon moved to Virginia for him to attend graduate school. After they returned to Iowa in 1991, Panora Telco approached Cheryl about becoming Office Manager, and she held that position until the mid-2000s. Cheryl said, “I then asked Andy Randol to let me return to the front office as a Customer Service Representative again and have JaimeWaddle move into the Administrative Assistant position, as she was truly more qualified to handle the advanced technology that Panora Telco was embracing.When I began, we were a telephone company. Now broadband is our primary focus.” On December 16, 2022, Cheryl will retire from Panora Fiber. What will she miss the most? She replied, “Panora Fiber has been a major part of my life for many years, so it’s hard to name just one thing. I know I’ll miss the interaction with our subscribers and the feeling of making a difference everyday in some way.” Cheryl looks forward to spending more time with Gordon, their son Brian and his wife Beth, and their four grandchildren and one great-grandson. She also plans to be more active in her church, travel, read every unread book in three bookcases, work on jigsaw puzzles, and entertain family and friends. “I want to express my gratitude to those who have supported me through this journey— Andy Randol, Pam Klinkefus, Jaime Waddle, Geri Thompson, all the techs, and the board of directors. Last but certainly not least, I thank my friend Dale Grotjohn, who passed away recently. I’ll always be grateful for the many opportunities Panora Fiber gave me.” Cheryl Castile to Retire from Panora Fiber in December

PANORA FIBER • WWW.PANORAFIBER.COM • 641 . 755-2424 IN PANORA • 641 . 332-2000 IN GUTHRIE CENTER Why a Guest Wi-Fi Network Makes Sense When people visit your home, one of their first questions is likely to be, “What’s your Wi-Fi password?” If your response is to give them the password for your main Wi-Fi network, you may want to think again. Revealing this information could pose a network security risk, since guests might accidentally download a malicious program or connect an already infected device to your network. A better approach is to set up a guest Wi-Fi network with its own password. A guest Wi-Fi network is essentially a separate access point on your router, which allows visitors to access the internet without compromising the security of your main Wi-Fi network. There are other benefits of having a guest Wi-Fi network. You can create a simpler password for guests that’s shorter and easier for them to remember. You can also put a limit on the speed/bandwidth available to your visitors while you enjoy maximum performance and speed from your main Wi-Fi network. Panora Fiber can help you set up a guest Wi-Fi network as part of our Managed Wi-Fi service. For details, call 641.755.2424 in Panora or 641.332.2000 in Guthrie Center. Curtis Thornberry, Technology Development Director for Panora Fiber, explains what to do should connection issues arise. When we can’t access the internet, we get frustrated and wonder what’s causing the problem. Is it my laptop? My router? My internet service? Recently I was streaming a show on my TV, and it froze. I checked to see if I had an internet connection on my iPad and found that I did. Moments later, the TV gasped back from its temporary pause. Because my iPad was connected, I knew my internet service and wireless router were working. The culprit for that TV pause was the streaming app, which will sometimes interrupt shows and cause momentary freezes. When I troubleshoot an internet connection, I typically start with my computer or whatever device is having an issue and work my way back to the internet service. As a first step, power cycle/reboot your computer or other device. If you’ve rebooted and things still aren’t working, move on to the router. Are there lights, and do they look normal? Power cycle the router, and after 10-15 seconds, check to see if your device reconnected to the internet. Should you still experience problems, ask yourself these questions: Is this the first time I’ve had an issue like this? Are my other devices having a similar issue? Am I using the internet where I normally would or, for example, am I using it outside but my router is inside? While I’m on the topic of routers, they don’t last forever. Wi-Fi technology keeps evolving. If you haven’t upgraded your router in the last few years and are having issue with disconnects and slow speeds, a newer router with Wi-Fi 5 or Wi-Fi 6 hardware will improve your experience. These routers support the growing number of connected devices now in use in homes. Keep in mind that to get strong Wi-Fi coverage inside and outside, mesh Wi-Fi extenders may be needed. Some people enjoy the challenge of creating a home network with the latest Wi-Fi technology, measuring signal strength, maintaining the security, expanding the coverage, and troubleshooting the connection. If you’re not one of them, I encourage you to sign up for Managed Wi-Fi service and let Panora Fiber handle it all for you. To learn more about Managed Wi-Fi, call 641.755.2424 in Panora or 641.332.2000 in Guthrie Center. TECH TIPS: Troubleshooting Internet Issues

Cornerstone Group © 2022 Streaming Has Forever Changed At-Home Entertainment The way most of us enjoy TV today is fundamentally different than it was 10-15 years ago. Instead of watching network and cable programs on a TV only, we’re streaming a much broader range of entertainment on a variety of devices—laptops, tablets, and phones—in addition to TVs. Clearly, streaming is the new way to watch TV: • According to statista.com, 82% of U.S. households have at least one streaming subscription and 53% of them have at least three. • Nielsen’s 2022 “State of Play” report says in an average week, U.S. audiences watch almost 170 billion minutes of streaming video content, which is up from just over 143 billion in 2021. • Audiences now have more than 817,000 unique program titles to choose from across traditional TV and streaming services. That’s up 18% from just over 646,000 at the end of 2019. • There are now 200+ streaming platforms. Streaming services have changed what we watch, where we watch, and how we watch. We now have much more freedom in terms of at-home entertainment, and this freedom has opened up a whole new world of both challenges and possibilities. For example, given the seemingly infinite amount of streaming content available, choosing what to watch next can be a frustrating and time-consuming experience. How many of us have spent half an hour scrolling through titles, only to give up and just rewatch a favorite movie or TV show? TV series fans are taking advantage of streaming’s viewing flexibility to assume more control. While some watch episodes from start to finish, others rewatch scenes (to understand confusing dialogue) or skip unwanted content (such as violence or scenes with a character they dislike). There are also people who watch all or part of a TV series in fast forward (called “speed watching”) to consume as much content as possible in a short amount of time. We can’t forget another major option enjoyed by many — binging an entire season in a day or two. Your streaming experience is impacted by the speed of your internet connection. If you think you might need an upgrade, call 641.755.2424 in Panora or 641.332.2000 in Guthrie Center. Source: www.nielsen.com/insights/2022/state-of-play CHRISTMAS season LOADING. . . TREASURE EVERY SECOND OFTHE HOLIDAYS The weeks leading up to December 25, when Christmas is loading, can be every bit as magical as the big day itself. Panora Fiber hopes you enjoy the preparations that come before the celebrations. We’re pleased to help you stay connected and entertained during this season and beyond with our internet and other services. Merry Christmas! YOU’RE INVITEDTO OUR OPEN HOUSE, DECEMBER 1-20 Please stop by during office hours at either our Panora location at 114 East Main or our Guthrie Center location at 403 W State St. During our Open House, you can: • Register for a chance to win a 55” Samsung SmartTV.* The drawing will be on December 21 — just in time for Christmas! • Pick up a handy little free gift. We’re giving something away to everyone who joins us. We hope to see you soon. *Only one entry per person during contest period. Must be at least 18 years old to enter.

Cornerstone Group © 2022 PANORA FIBER • WWW.PANORAFIBER.COM • 641 . 755-2424 IN PANORA • 641 . 332-2000 IN GUTHRIE CENTER One of the benefits of being a cooperative member is the opportunity to receive patronage dividends based on our financial performance. We work diligently to keep our records updated to ensure we get dividend checks issued to qualifying members. Unfortunately, we’ve been unable to reach the members below. If you appear on this list or you know how to reach someone listed, call Panora Fiber at 641.755.2424. Remember to let us know when you contact information changes so we can reach you in the future. ABIGAIL DEWEEST AGNES HART ALAN D SHRIVER ALLAN ACKERMAN ALLEN TORBENSEN AMY HILLS PARADISE AMY MCCLINTOCK BAMBI BATES BERNARD J KENNEY BERT CUE BETTE J JONES BETTY M KLINE BEVERLY SCHULTZ BILL OCKER BOB DROGO BRADFORD T HICKERSON BROOKE STAPES BRUCE & ALICE ANNEAR CARL STILL CAROL HAMILTON CAROL L ROST CARROLL LEIB CATHERINE GARWOOD CHARLES L MOORE CYNTHIA L COMES CYNTHIA SANCHEZ D L WILES D MICHAEL ELLIOTT DAN ZWACK DAVID A BROWN DAVID D BEAUDOIN DAVID HAMILTON DAVID L ANDERSON DEB HOOK DIANA K HARVEY KING DIANE K ECKLOR HATFIELD DON L BIEGHLER JR DONALD D SCHRACK JR DONALD L BIEGHLER SR DOROTHY WAY DOROTHY WELSCH DOUGLAS R KOONTZ DR JERRY H BINNS DR JOSEPH S FEREZY EHTEL OATHOUDT ELIZABETH KERR ERIC HOLLEN EVELYN R NEWLIN EVERETT SCOTT FLORENCE NELSON HEIRS FRANK M WALKER GALE R MARTIN GARY MORROW GEORGE ESSY GERALD A WAGNER GERALD CHRISTENSEN GLEN L CADWELL GLENN HENDRICKS GLENN ZIMMERMAN GRADEN SCOVILL GREG LANDRY HAROLD SMITH HARRY L HATFIELD HEIRS HELEN HOPKINS HELEN WOLKEN HILDA JORGENSEN HUGH C SHEPARD INNOVATIVE PALLET INC IVAN RYNEARSON J U KYLE JACK & BESS MCWILLIAMS JACK BOYT JACK CAIN JAMES GANDY JAMES L REPP JAMES BINKARD JAMES BYBEE JAMIE FERGUSON JAN BROWER JANE M WILLIAMS JANE SHIPMAN JANICE MUNDT JANIE HATFIELD JASON SONGER JEAN STOFER JEAN WORTHEY JEFF CHRISTENSEN JEFF MANLEY JEFFREY D LOGAN JEFFREY MILLER JENKINS FARM JERRY & DONNA HIBBS JILL J THOMPSON JIM BARNETT JIM KERR JIM SHATTUCK JIM WIEBENGA JIM WIEBENGA JO WINSLOW JOANNA S ADRIAN JOHN C KLINE JOHN D ALLPRESS JOHN G LARSON JOHN M ORR JOHN TALBOTT JON D BRANSON JONATHAN BANCROFT JOSHUA ZIMMER JUDY M WILLS JUDY V LUNDY JULIA WOLFE JULIE NELSON K K BYARS KATHY KOESTER KATHY SMITH KELLI GLANZER KELLY CURRIE KENNETH E MOON KIM M HAWBAKER KIMBERLY M SMITH KRISTY MORRISON KURT SWENSEN L R LAKOSKY LARRY JORDAN LAURA HARVEY LEE E COX LESTON LWILSON LINDA HONOLD LINDA JOAN ANDERSON LINDA MILLOTA LINDA SCHWEITZER LOIS A PORATH MANDI EDWARDS MARGARET FOY MARY L STONEBURNER MATT HEUTON MAURICE R HAY MAX JOHNSON MERLIN GLADE MICHAEL D GILBERT MICHAEL GROLMUS MICHAEL J HOLLIDAY MIDWEST TODAY MIKE MALOTT MILO R DEPHILLIPS MINDY J SHACKLEFORD MINDY KRAMER MRS BLAIR ROSSOW MRS CHARLES HUGHES MRS DARRELL MANLEY MRS HARRY EASTMAN MRS RALPH CURLER NAPA % WANDA LINDSEY NELLIE BAUGH NICHOLAS C MULLER NORMAN OLSON NORMAN R COX NORMAN W RICHARDSON NOVELINE MARTIN OMEGA MOON PAM STUCKER PANORA CONGREGATE MEALS PATRICIA HUDSON PATRICK ESSY PATTY SMITHSON PAUL & CHARLOTTE DRAEGER R KIM FRANCISCO R O LOSSNER R&D PLUMBING RALPH STILL RANDY MILLER REBECCA E WALLACE RENE BARROSO RENEA KRUEGER RICHARD C REGER RICHARD D MOLINE RICHARD DICK RICHARD E MCDONALD RICHARD L HANKINSON RICHARD M PEREZ SR ROBB MEEK ROBERT J NETTLELAND ROBERT JACKSON ROBERT R JORDISON ROBERT T VANPATTER RONALD D WILLSHER RONALD G GOOD RORY DILLON ROSE MARIE JACKSON ROY HEFLEY RUTH MILLER SAMANTHA FRIEND SANDY ARMSTRONG SARANNE D ZEIGLER SERLIN BULICHE SHARRON A SCHREURS SHAWNDA HELGELAND SHIRLEY EHRIG SKELGAS SKIP CHAPMAN SONDRA HOCHSTETLER SONDRA OCKER STAN REYNEK STEPHEN G JENNINGS STEPHEN J HECK STEPHEN MAY STEVE CORRIGAN JR TAYLOR’S CORNER THOMAS L CANNON THOMAS L KINNEY TINA BAINER LLOYD TODD ALBRECHT TOMASA GUEVARA J URSULA CHAMBERS VELTA E GOODWIN WILLIAM R BENNETT WYMAN JENSEN ZELLA CRABBS Help Us Find These Cooperative Members

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