The LINK for December 2023

Cornerstone Group © 2023 Todd Laganiere – Outside Plant Manager – 29 years Todd has been instrumental in the expansion and maintenance of our physical infrastructure. His commitment to ensuring the seamless connection of our services to homes and businesses has been a vital part of our success. Jeff Suhr – Network Operations Manager – 30 Years Jeff’s leadership and technical prowess have been a driving force behind the reliability and innovation of our network. His expertise has played a pivotal role in keeping us at the forefront of our industry. Gena Giese – Customer Service Manager – 26 Years Gena’s dedication to providing top-tier customer service has helped form the bedrock of KMTelecom’s reputation. Her commitment to building the best customer service team around has been remarkable. Mark Mathias – Technician – 26 Years Mark has been a key player in our technical team, ensuring that our services run smoothly. His dedication to onsite problem-solving and his technical expertise have been an asset to KMTelecom and the customers we serve. Deb Manitz – Marketing & Sales Manager – 23 Years Deb’s creative vision and leadership have played a pivotal role in shaping KMTelecom’s brand and messaging. Her enthusiasm for promoting our services has been instrumental in driving our growth. Darice DeBus – Customer Service Representative – 22 Years Darice has been the friendly voice at the other end of the line for our customers for over two decades. Her commitment to excellent customer care and problem-solving has made her a cherished member of our team. Celebrating a Combined 156 Years of Service In the ever-changing world of telecommunications, few things stay the same. One of them is the unmatched dedication of our exceptional employees. This year, KMTelecom is proud to celebrate and pay tribute to the incredible commitment displayed by these six team members, who have each been a cornerstone of KMTelecom for more than 20 years. Start the New Year with eBilling A new year is the ideal time to begin new habits. Perhaps you’ve resolved to take a new approach to eating or exercise, learn new skills, or travel to new places. If you’re still paying your KMTelecom bill by writing a check and mailing it to us, may we suggest you consider a new method this year? Switch to eBilling and enjoy these benefits: • More Security – Paper bills leave you vulnerable to sensitive information being stolen from the mailbox or garbage can. With eBilling, you communicate securely with us via a passwordprotected online portal. • Lower Costs – You won’t have to buy as many postage stamps or checks when you use eBilling. • Less Time Required – Why waste time finding a bill, writing a check, looking for a stamp, and walking to the mailbox? Pay online in seconds with eBilling. • Convenience of eBill Mobile App – Download the eBill Mobile App to your phone, then use this QR code to set it up. • $10 One-time Credit – It’s yours when you choose Web Bill only. To sign up for eBilling, visit www.kmtel.com and click on Bill Pay to register. Please join us in recognizing these outstanding employees. We can’t wait to see what the future holds for KMTelecom’s growth, innovation, and collaboration!

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