Bits & Bytes for Spring 2023

BUTLER-BREMER COMMUNICATIONS • 319 . 276 . 4458 • but l er-bremer. com “Like” and “Follow” Us on Facebook to Stay in the Know BBC regularly posts a variety of valuable content on Facebook—including photos and videos—on topics such as these: • Updates on fiber network builds • Technology tips and tricks • Scams being reported in our area • Upcoming community events • Employee news • Customer alerts on service disruptions • Changes to office hours • Product/service offers • Holiday greetings and seasonal ideas If you’re not seeing BBC posts in your Facebook News Feed, there’s an easy way to change that! Simply go to https://www.facebook.com/butlerbremer and click on the “Like” and “Follow” buttons. This tells Facebook you want to see what we share and not miss a thing. We also encourage you to respond to our posts with questions, comments, and suggestions. Or if you’ve been particularly impressed by one of our employees, let us know so we can pat them on the back! This feedback about your customer experience helps us make our company even better. Protect Yourself from Social Security Scams The Social Security Administration (SSA) wants you to know that scammers are pretending to be government employees. They may threaten you and demand immediate payment to avoid arrest or other legal action. They may claim there’s been identity theft or another problem with your Social Security number, account, or benefits. Or they may offer to increase benefits, protect assets, or resolve identity theft. Don’t fall for it! If you owe money to Social Security, the SSA will mail you a letter with payment options and appeal rights. Payments are only accepted electronically through Pay.gov, Online Bill Pay, or physically by check or money order through their offices. The SSA will never: • Threaten you with arrest or legal action because you don’t agree to pay immediately. • Suspend your Social Security number. • Promise a benefit increase in exchange for money. • Ask you to send gift cards, prepaid debit cards, wire transfers, internet currency, cryptocurrency, or cash through the U.S. mail. The SSA only sends emails or text messages if you opt in to receive them and only in limited situations, such as when you’ve subscribed to receive Social Security updates and notifications by text or email or as part of enhanced security when accessing your personal my Social Security account. Look for these “red flags” of a possible Social Security scam: • The caller or sender says there is a problem with your Social Security number or account. • You receive a call, text, or email asking you to pay a fine or debt with retail gift cards, wire transfers, pre-paid debit cards, internet currency, or cash. • Callers threaten you with arrest or other legal action. Keep in mind that scammers may use “phishing” emails to try and trick you into revealing personal information by clicking on malicious links or attachments. They may also spoof the SSA phone number in Caller ID or create documents that look official but are fake. If you receive a questionable call, hang up and report it to the SSA’s Office of the Inspector General at oig.ssa.gov.

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