10 www.alliancecom.net won’t work well on smart TVs and many Roku devices because they don’t have suitable Wi-Fi antennas or processing power. What’s going to happen to my DVRs and set-top boxes? We’ll continue supporting the boxes that are in homes today, but we’ll transition away from them over the next few years. We understand that streaming may not be for everyone, but Alliance is looking to adapt to the TV industry rather than relying on older technology to work forever. Starting in early 2023, AllStream will be the only option for new TV customers. We won’t install DVRs or set-top boxes for new TV customers. For current TV customers, the pricing for DVR and set-top boxes now in your home won’t change. You can continue using them until they no longer work on our system, or you may want to convert to our AllStream service. If you’re already a TV customer and need to replace your current DVR/set-top boxes after Jan. 1, 2023, the following options will be available: • You can replace your box(es) with a new model for $12/box/ month. The rising costs of providing cable TV along with supply chain problems have caused us to change our pricing for new boxes. • You can switch to AllStream Now. For $12/month, you’ll receive five streams and 80 hours of DVR, plus we’ll give you one complimentary Amazon Fire TV Stick. What other changes is Alliance making to its TV service? Along with these technology changes, we’ll no longer offer paid video on demand or pay-per view as of Jan. 1, 2023. Demand for paid movie rentals has decreased over the years because many titles are available online for free or for a lower cost. However, free local content—such as high school games, church services, or community events—will still be available through video on demand. Additionally, the AllStream channel lineup will be slightly different from the traditional lineup. For AllStream only, we’re repackaging channels in our Elite package by genre to give you more purchasing flexibility and possibly cost savings.We also might consider dropping less-viewed channels to help control future price increases. Making channel lineup changes is difficult due to content restrictions. Change isn’t always easy and often comes with a learning curve. We’re making these technology adjustments to adapt to new viewing habits while navigating higher programming costs and supply chain challenges. If you have any questions about AllianceTV or our other services, please contact us by dialing 611 from any phone with Alliance service or (605) 582-6311.
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