8
HOLIDAY 2017
Plaza andMakoti C-Stores
To provide convenience to customers, these stores need a convenient
communications provider
Plaza C-Store
Located at 4165 64th Ave NW, the
16,000-sqaure-foot Plaza C-Store first
opened its doors in 2013. It sells snacks,
fast food, pizza, and deli sandwiches along
with some groceries including fresh produce,
pet foods, and automotive and hardware
items. In addition, the Plaza C-Store offers
vehicle maintenance services in its shop such
as oil changes and tires as well as the sale
of fuel, bulk fuels, and propane.
The staff includes eight employees in
the store, two in the shop (including the
Propane & Fuel Driver), and two in the
office, all overseen by Wold. The Plaza
C-Store is currently open 6 a.m. to 7 p.m.
Monday through Saturday and 11:30 a.m.
to 5 p.m. on Sunday.
To help keep it connected and running
efficiently, the Plaza C-Store uses 100 Mbps
x 100 Mbps internet, multiple phone lines,
and TV service from RTC.
C-Store Manager Jacque Pratt says, “The
RTC Telephone and Internet services are
critical as we use both to conduct every
aspect of our business, from credit card
sales to customer service over the phone
to online research of automotive parts.
All of our customer data is recorded via
Wi-Fi, so again, it’s very crucial. For exam-
ple, I have customer counters at each door
that record customer traffic patterns.”
The Plaza and Makoti C-Stores are owned and operated by Farmers Union Oil Company of Plaza. General
Manager Joel Wold notes, “While Farmers Union Oil Company of Plaza is in the petroleum wholesale business,
our C-Stores concentrate on meeting the needs of retail customers, both local residents and travelers.”
BUSINESS SPOTLIGHT
“I can count on
RTC to always be
professional and courteous
and respond to our calls in
a timely manner.”
— JACQUE PRATT, PLAZA C-STORE MANAGER
Jacque Pratt, Plaza C-Store Manager